F.A.Q

Once we have visited you property, within 24 hours we will make you a fair offer based on market conditions in your area. The price we agree to that day will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant we could be signing contracts and paying the first month’s rent the next day.

Not necessarily. We take on fully furnished, part furnished and completely unfurnished properties. If you have previously rented to students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals and expect a higher standard of living than most students. This would be reflected in the offer we make you.

We will set up a monthly standing order direct to your bank account for the agreed rent. This will go each and every month for the duration of the contract, guaranteed to be on time each month.

We don’t take fees from Landlords! Nor do we charge tenant finder fees or management fees – we do that for free too.

Yes that’s not a problem. We can take on 1 or 20 houses from you, provided they meet our criteria.

Lots of landlord are put off by the idea of sharers in their property as they believe the houses will suffer more wear and tear. This just isn’t true when letting with XII. At the end of the 3 year contract the property is normally in a better condition than if rented traditionally. This is because we are strict about who we let into the property, we have a weekly cleaner and also carry out minor maintenance repairs at our cost throughout the duration of our contract.

This has never happened to us. There are many ways to assure you here. Firstly we only allow working professionals or mature/postgraduate students into the property, secondly we regularly carry out inspections on the house, and thirdly we have a weekly cleaner for communal areas and a gardener to keep the property in great condition.

No, we are essentially now your tenants. We deal with all of our customers, all phones calls, emails, viewings, meetings etc. We do all the legwork for you, so you can relax.

That’s our problem not yours. This very rarely happens in reality, but when it does we cover the cost and you receive your full rent as promised.